Installation & Recycling

• Disconnecting and removing your old appliance (if recycling is selected).
• Unpacking your new appliance and recycling the packaging.
• Removing transit bolts, positioning, and connecting the new appliance.
• Connecting to your existing water supply, waste outlet, and standard electrical socket.
• Ensuring the appliance is safely installed and ready to use.

• Altering or extending existing plumbing or electrical supplies.
• Connecting appliances if it puts you or our installers at risk.
• Connecting appliances to extension leads or sockets further than 1 metre away.
• Stacking appliances, even if a stacking kit is provided.
• Modifying your property or fixtures to gain access.
• Connecting multiple appliances to a single plumbing or electrical outlet.
• Installing appliances that do not comply with safety guidelines.

• Your new appliance fits properly into the intended space.
• The electricity supply is within 1 metre and comes from a standard socket (not an extension lead).
• The water supply and waste outlet are accessible and suitable for connection.
• The area is clear and accessible, requiring no alterations for installation.
• Your existing connections and outlets meet current safety regulations.

Please note, if installation cannot be completed for reasons outside of our control, charges will still apply. We may ask you to send us a photograph of your existing appliance to ensure that we are supplying a suitable replacement.

• Unpacking your new appliance and removing transit bolts if needed.
• Disconnecting and recycling your old appliance.
• Positioning and installing your new integrated appliance.
• Connecting to your existing water supply, waste outlet, and electrical socket.
• Removing all packaging materials for recycling.
• Ensuring your appliance is safely installed and ready for use.

• Modifying existing plumbing or electrical connections.
• Extending any plumbing or electrical supplies.
• Connecting appliances if safety risks are identified.
• Connecting multiple appliances to one electrical or plumbing outlet.
• Modifying your property or fittings to gain access.
• Installing the appliance if it doesn't meet safety standards.

• Confirm your new appliance fits into the intended space.
• Ensure existing plumbing, waste, and electrical supplies are within 1 metre.
• Provide easy access to the water isolation valve.
• Check hinge compatibility for your integrated appliance door.
• Ensure your electricity supply is from a standard socket (not an extension).
• Confirm the furniture door sizes match your new appliance hinge type.

Please note, if installation cannot be completed for reasons outside of our control, charges will still apply. We may ask you to send us a photograph of your existing appliance to ensure that we are supplying a suitable replacement.

• Disconnecting your old American-style fridge freezer (and recycling if you've selected this option).
• Unpacking your new appliance and recycling all packaging materials.
• Positioning and installing your new appliance safely and securely.
• Connecting the appliance to your existing water supply and electrical socket.
• Ensuring the appliance is fully operational and safe to use.

• Any alterations to existing plumbing, electrical connections, or cabinetry.
• Extending electrical or plumbing supplies.
• Connecting appliances to extension leads or unsafe power sources.
• Connecting or disconnecting hard-wired appliances (without plugs).
• Cutting, drilling, or modifying worktops or cabinets.
• Installing appliances that don't meet required safety guidelines or standards.
• Modifying your property to allow access for installation.

• Check that your new appliance will fit into the intended space.
• Confirm the electrical socket is within 1 metre and is a standard outlet (not an extension lead).
• Ensure there is easy access to a functioning water isolation valve.
• Make sure the water cut-off valve can easily be turned on and off.
• Provide clear access to the installation area to avoid delays.

Please note, if installation cannot be completed for reasons outside of our control, charges will still apply. We may ask you to send us a photograph of your existing appliance to ensure that we are supplying a suitable replacement.

• A pre-installation site survey by our trusted installation partners.
• Disconnecting your old gas, electric, or dual fuel cooker and recycling it.
• Unpacking your new cooker and recycling all packaging materials.
• Connecting the cooker safely to your existing gas and/or electrical supply.
• Ensuring all work complies with current gas and electrical safety regulations.
• Testing the appliance thoroughly to confirm it is fully operational.

• Alterations to existing gas or electrical connections.
• Extending electrical or gas supplies, or connecting to extension leads.
• Connecting the appliance if it poses a safety risk.
• Connecting multiple appliances into one electrical or gas outlet.
• Modifying your property, cabinets, or worktops for appliance access.
• Installing any appliance that doesn't comply with safety guidelines or standards.

• Confirm your new cooker fits within the available space.
• Ensure gas and/or electrical connections meet current legal and safety standards.
• Ensure your electrical supply is suitable for the appliance and within 1 metre.
• Provide clear and safe access to existing gas and electrical connections.

Important: Installations can only be carried out on domestic gas and electrical connections.

Please note, if installation cannot be completed for reasons outside of our control, charges will still apply. We may ask you to send us a photograph of your existing appliance to ensure that we are supplying a suitable replacement.

• Disconnecting and removing your old appliance for recycling.
• Unpacking your new appliance and recycling all packaging materials.
• Installing your new appliance by connecting it to existing gas or electrical supplies.
• Ensuring all relevant gas and electrical safety regulations are met.
• Fully testing your new appliance to confirm it's working correctly.

• Altering existing gas or electrical connections.
• Extending gas or electrical supplies, or using extension leads.
• Connecting appliances that pose a risk to the installer or customer.
• Connecting multiple appliances into a single electrical or plumbing connection.
• Making modifications to your property, including cabinets or worktops.
• Connecting appliances that don't comply with required safety guidelines.

• Check the new appliance dimensions to ensure it fits the available space.
• Confirm the electrical or gas supply is within 1 metre and meets legal requirements.
• Ensure your power supply meets the appliance manufacturer’s specifications.
• Make sure the oven type chosen is compatible with your existing space and connections.

Important: Installations can only be carried out on domestic gas and electrical connections.

Please note, if installation cannot be completed for reasons outside of our control, charges will still apply. We may ask you to send us a photograph of your existing appliance to ensure that we are supplying a suitable replacement.

We can collect and recycle your old appliance through the Distributor Take back Scheme (DTS). Simply ensure your appliance is ready for collection at the delivery point when we arrive. It should be disconnected and prepared for safe handling, making recycling convenient and easy for you.

If you prefer to recycle your appliance yourself, you can locate your nearest recycling facility through the designated collection points. However, as members of the Distributor Take back Scheme (DTS), we also offer convenient recycling options, taking care of everything for you and making the process hassle-free.

The cost of recycling through your local council can vary depending on your location and the type of appliance. While some councils may charge up to £50 for collection and recycling, our recycling service offers you a cost-effective alternative. Check with your local council first, as choosing our service could save you money.

The recycling process varies by appliance type. Cooling appliances are specially processed to safely remove gases and insulation materials. Other electrical items are treated separately to ensure materials are responsibly recycled or disposed of appropriately.

We comply with the Waste Electrical and Electronic Equipment (WEEE) Directive, which requires retailers to offer customers who purchase new electrical goods the opportunity to recycle their old appliances free of charge. Retailers operating their own collection schemes must, at minimum, offer customers free take-back of old electrical appliances on a like-for-like basis.

[output_option field="company_name"] has the discretion to update these at any time. Every time you order Goods, Parts or Services from us, the Terms in force at the time of your Order will apply to the Contract between you and us.

We may revise these Terms as they apply to your Order from time to time to reflect changes in relevant laws and regulatory requirements. If we do so, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel only in respect of Goods, Parts or Services you have yet to receive.

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site.

Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.